Help Center

We're glad you asked! The easy answer: it's a used phone you can trust! Refurbished phones have been professionally inspected, tested and sometimes repaired (e.g. replacement of the screen or battery). 

They are 100% functional phones and all come with a 12-month warranty here at Rebold.

Check out this article we wrote: Used vs. Refurbished Phones

All phones sold on Rebold are safely packaged in a plain box which also includes a USB charger, an AC wall adaptor and a SIM ejection pin. The package does not include earphones.

That's a must at Rebold! All our devices come with a 12-month warranty.

However, the warranty does not cover faults caused by the way the device is treated or used by the customer.

Yes! All products on Rebold are network unlocked and can be used on any networks in Australia. 

All devices on Rebold are guaranteed to have a battery level between 80 and 100%.